Terms of Service

Last Updated: October 20, 2026

OVERVIEW

This website is operated by Rivasa Fashion. Throughout the website, the terms “we,” “us,” and “our” refer to Rivasa Fashion. We provide this website, including all information, tools, and services available on it, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website or purchasing from us, you use our services and agree to these Terms of Service, including any additional terms and policies referenced here or made available through links. These terms apply to all website users, including visitors and customers.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, please do not use our website or services.

We may update, modify, or replace any part of these terms by publishing changes on our website. Your continued use of the website after changes are published constitutes acceptance of the revised terms, subject to applicable law.

Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services.

SECTION 1 — ONLINE STORE TERMS

By using our website, you confirm that you are legally permitted to make purchases under applicable law. If you are a minor, you may use the website only with the involvement and permission of a parent or legal guardian where required.

You may not use our products or services for any unlawful or unauthorized purpose. You must not violate any applicable laws while using our website.

You must not transmit viruses, malicious code, or other content intended to damage or disrupt the website or its services.

A violation of these terms may result in the restriction or termination of access to our services, subject to applicable law.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service or cancel orders where reasonably necessary, subject to applicable law and customer rights.

Information submitted through our website may be transmitted across networks to provide our services. Payment information is handled through secure payment systems and providers, as applicable.

You may not copy, reproduce, resell, or commercially exploit any part of our website, content, or services without our prior written permission, except where permitted by law.

Headings in these terms are included for convenience and do not affect their interpretation.

SECTION 3 — ACCURACY AND TIMELINESS OF INFORMATION

We make reasonable efforts to keep website information accurate and up to date. However, product descriptions, availability, prices, promotions, and other information may occasionally contain errors or omissions.

Website content is provided for general information. We reserve the right to correct errors and update information when necessary.

We may update website content at any time, subject to applicable legal obligations.

SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES

Product prices may change without prior notice. The price applicable to an order will be the price presented at checkout when the order is placed, subject to correction of genuine errors and applicable law.

We may modify, suspend, or discontinue any part of our website or services where necessary.

Nothing in this section limits any rights customers may have under applicable law.

SECTION 5 — PRODUCTS AND SERVICES

Certain products may be available exclusively online and may have limited quantities.

We make reasonable efforts to display product images and colours accurately. However, colours may appear slightly different depending on your screen, device settings, photography, and lighting.

Product descriptions, availability, and prices may change. We reserve the right to discontinue products or limit quantities where necessary.

If a product is unavailable after an order is placed, we will communicate with the customer and provide an appropriate resolution in accordance with our policies and applicable law.

We aim to describe our products accurately and address genuine concerns regarding damaged, defective, or incorrectly supplied items under our Exchange, Return & Refund Policy.

SECTION 6 — ORDERS AND CUSTOMER INFORMATION

We reserve the right to review, refuse, or cancel an order in circumstances such as suspected fraud, incorrect pricing, product unavailability, or other legitimate operational reasons, subject to applicable law.

If we cancel or modify an order, we will make reasonable efforts to notify the customer using the contact information provided at checkout.

Customers are responsible for providing accurate and complete information, including their name, shipping address, phone number, and email address.

Please review your order details carefully before completing your purchase.

For information about cancellations, exchanges, and refunds, please review our Exchange, Return & Refund Policy.

SECTION 7 — THIRD-PARTY TOOLS

Our website may provide access to third-party tools, applications, or services that we do not own or control.

These tools may be provided subject to the terms and privacy policies of their respective providers. Your use of such tools is at your discretion, and you should review the applicable terms before using them.

We may introduce additional website features or services in the future. Such features will also be subject to these Terms of Service and any applicable additional terms.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We do not control third-party websites and are not responsible for their content, availability, privacy practices, or services.

Please review the applicable terms and privacy policies before engaging with a third-party website or purchasing from an external provider.

SECTION 9 — FEEDBACK AND SUBMISSIONS

If you submit feedback, suggestions, reviews, or other content to us, you confirm that you have the right to submit it and that it does not unlawfully violate another person's rights.

You must not submit unlawful, misleading, abusive, defamatory, or malicious content.

Where permitted by law, you grant us permission to use feedback you voluntarily provide for purposes such as improving our products and services, responding to reviews, and promoting our business. We will handle personal information in accordance with our Privacy Policy and applicable law.

We may remove content that violates these terms or applicable law.

SECTION 10 — PERSONAL INFORMATION

Personal information submitted through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and share personal information.

SECTION 11 — ERRORS AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors and update information. If an error materially affects an order, we will take appropriate steps to notify the customer and resolve the matter in accordance with applicable law.

We will not use this section to avoid legal obligations or customer rights.

SECTION 12 — PROHIBITED USES

You must not use our website or its content:

• For any unlawful purpose.

• To violate applicable laws or regulations.

• To infringe our intellectual property rights or those of others.

• To submit false, misleading, abusive, or fraudulent information.

• To upload or transmit malicious code or interfere with website security.

• To collect or misuse another person's personal information without authorization.

• To send spam, conduct phishing, or engage in fraudulent activities.

• To interfere with the operation, security, or availability of our website.

• To engage in any activity that violates these terms or applicable law.

We may restrict access to our website where necessary to protect our business, customers, or services, subject to applicable law.

SECTION 13 — DISCLAIMER AND LIMITATION OF LIABILITY

We make reasonable efforts to maintain our website and provide accurate product information. However, we cannot guarantee that website access will always be uninterrupted, error-free, or continuously available.

To the extent permitted by law, Rivasa Fashion will not be liable for indirect or consequential losses arising from website interruptions or misuse of the website.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights relating to defective products, misleading representations, or other statutory protections.

SECTION 14 — INDEMNIFICATION

You agree not to misuse our website or violate these terms in a way that unlawfully harms Rivasa Fashion or another party.

Any responsibility for losses or claims arising from unlawful conduct will be determined in accordance with applicable law. Nothing in this section removes rights or obligations that cannot legally be waived.

SECTION 15 — SEVERABILITY

If any provision of these Terms of Service is found to be unlawful or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue to apply to the extent permitted by law.

SECTION 16 — TERMINATION

We may restrict or terminate access to our website or services if a user materially violates these terms or engages in unlawful activity, subject to applicable law.

Any obligations arising before termination, including payment obligations for completed purchases, will remain effective as required by law.

Customers may stop using our website at any time.

SECTION 17 — ENTIRE AGREEMENT

These Terms of Service, together with our applicable policies, constitute the terms governing your use of our website and services.

If a provision in these terms conflicts with applicable law, the law will prevail to the extent of the conflict.

SECTION 18 — GOVERNING LAW

These Terms of Service are governed by the laws of India.

Any disputes will be handled by the competent courts or authorities having jurisdiction under applicable law.

SECTION 19 — CHANGES TO TERMS OF SERVICE

We may revise these Terms of Service from time to time to reflect changes in our business, website, services, or legal requirements.

The latest version will be published on this page with the updated revision date. We encourage customers to review this page periodically.

SECTION 20 — CONTACT INFORMATION

For questions about these Terms of Service, please contact us:

Business Name: Rivasa Fashion
Address: Mahesh Nagar, Jaipur, Rajasthan, India
Phone: +91 9887939268
Email: Please use the customer support email published on our website.

Thank you for shopping with Rivasa Fashion.